Problem Solving Technique

Background Note –

Need –

  1. In a Dynamic Environment, like ours is today, everyday one is challenged with numerous problems.
  2. Different kinds of problems demand different tools and thought processes.
  3. Problems requiring creative solutions may be difficult to solve from within the System that created them.
  4. Many a time there isn’t a structured mechanism to solve a problem. It may be individual driven and hence the solution, interim or permanent, may not be the best one.

 

The program focuses on providing a framework and process for solving various types of problems which may be specific or multi-dimensional. It looks at the best practices in the industry to analyse the problem, get to its root, look for possible solutions, evaluate these solutions for economic, technical and behavioural feasibility and choose amongst them the best candidates for implementation.

Intended Audience –

  1. Managers at all levels,
  2. Entrepreneurs and
  3. Management Students.

Pedagogy –

  1. A meeting with the Stakeholders to discuss the intended outcome of the Program.
  2. Discussion with the Team, in part or whole, to discuss their perspective on the program.
  3. Training Imparted using
    1. Theoretical Concepts and Strategies for each Stage
    2. Case Studies
    3. Videos
    4. Logical & Physical Experiments
    5. Hands-on Exercises
      1. Individual Exercises
      2. Group Exercises

Program Structure –

  1. Types of problems and the need for structure in Problem Solving
    1. Analytical Thinking
    2. Critical Thinking
    3. Creative Thinking
    4. Strategic Thinking
    5. Mathematical Thinking
    6. Economic Thinking
    7. Thinking of Implementation
  2. Applying a process of thinking
    1. Divergent
    2. Convergent
  3. Stages of the Process
    1. Analytical Thinking
      1. Tools of Analytical Thinking
      2. Techniques of Analytical Thinking
      3. Applying Critical thought while doing the Analysis
    2. Creative Solution Finding
      1. Divergent Thinking and its Tools
      2. Applying various Divergent Thinking Techniques.
    3. Evaluating Solutions and deciding which ones to keep / reject
      1. Economic Feasibility Analysis and its Tools
      2. Behavioural Feasibility Analysis and its Tools
      3. Technical Feasibility Analysis and its Tools
    4. Implementation Strategies
      1. Techniques and Tools of Implementation
      2. Action Plan Creating
    5. Monitoring & Reporting
      1. Tools for Monitoring progress & Reporting it
      2. Techniques for Monitoring progress and Reporting it